Managed payroll built for small and medium-sized businesses.
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Payroll FAQs
Straight answers for busy employers.
A managed payroll service should make the process clearer. These answers cover the questions small and growing businesses commonly ask first.
Before we talk
What would you like to know?
The final scope is always based on your payroll and the service we agree with you. If your question is not covered, send us an enquiry.
01What size of business does CCK Labour support?+
Our website and services are focused on small and medium-sized UK businesses, from first employers to established teams. Tell us your approximate team size and pay frequency so we can confirm whether the service is a good fit.
02What can be included in a managed payroll service?+
Depending on the service agreed, support can include payroll calculations, statutory deductions, digital payslips, PAYE and RTI submissions, starters and leavers, workplace pensions, reports, payroll journals, bank payment files and online access.
03Will we have a clear contact for payroll questions?+
Your service setup will identify the agreed contact route for payroll questions. The exact support arrangements are confirmed with you before the regular payroll cycle begins.
04Can you help us move from another payroll provider?+
Yes. We begin by understanding your existing payroll, agreed handover information and the date you want the new working process to begin. The exact onboarding steps and timing are then confirmed with you.
05What information will you need for each pay run?+
This depends on your setup, but commonly includes starters and leavers, pay or hours changes, deductions, absence or statutory payment information, one-off adjustments and approval from the agreed contact.
06Will we review payroll before it is finalised?+
The working process can include reports for your agreed contact to review before finalisation. The review steps, information deadline and approval responsibilities are confirmed as part of your service.
07How is the service priced?+
Pricing depends on factors such as team size, pay frequency, complexity and the support included. Send an initial enquiry and we can discuss the scope before providing a tailored quote.
08Should we send payroll files through the website form?+
No. The public form is for an initial business enquiry only. Do not include employee records, National Insurance numbers, bank details, identity documents, payroll files or other sensitive information. If more information is needed, we will tell you which agreed channel to use.
Still have a question?
Tell us about your payroll.
A short conversation about your team and current process is the simplest way to identify the support you may need.